OMED 10-7-18

Creating a Safe and Welcoming Environment for LGBTQ+ Patients

This interactive session dove into how to make the healthcare setting a safe and welcoming environment for LGBTQ+ patients, including the impact of the waiting room, intake forms, and patient interactions. In addition to discussing what LGBTQ+ patients are at higher risk for, we discussed how to start conversations on sensitive topics, such as sexual health, trans health, coming out and LGBTQ+ suicide risks. This interactive session included a robust Q & A session on LGBTQ+ health. 

The audience consisted of medical students, resident physicians, and practicing physicians who attended the SOMA educational track of the OMED conference in San Diego.

 

My coming out story entitled, You Can’t Heal if You’re Hiding From Yourself, can be viewed here.

CCSF 9-15-18

LGBTQ Medical Case Scenarios: An Experiential Learning Perspective

The presentation consisted of reviewing LGBTQ medical case scenarios through the lens of City College of San Francisco medical interpreter students. The class divided into small breakout groups, which allowed an experiential learning perspective. After discussing a particular case as a smaller group, the group would present the case to the whole audience with Dr. Holt as the facilitator.

The audience consisted of medical interpretor students. Afterwards we had a book signing for both of the books PRIDE, which were donated to the students compliments of Dr. Holt.

Audience feedback/impact of this presentation:

Very good choice of vignettes covering diverse issues. As a gay man a lot of the topics were familiar to be, but the presentation helped me expand my knowledge. Very good ideas on how to be more welcoming to LGBTQ patients through visual tags/badges. – M

Your speech is very helpful for us as interpreters. We learned a lot about LGBTQIA. This will help me to serve our patients better. – M

I learned how to open the door with someone who is struggling, because it is applicable to not only gender issues but any issues to ensure that others feel like they can depend on someone. I will try not to assume people’s gender but if I do, I will try to be open, apologize if I offended them, and ask open ended questions. – M

Great scenarios and I learned a lot. Some of the cases Dr. Holt mentioned are impressive and will help me in my future career. I learned the definitions of gender identity, gender nonconforming, gender dysphoria, etc. Also how to respond in an open-ended and gender-neutral language when talking to LGBTQ people. – F

I learned to always ask open eded questions to avoid offending anyone; don’t out someone when they are not ready; don’t assume things; and be sensitive about offending unintentionally. The talk is going to make me more aware of my behaviors and actions towards a patient. This is also a life lesson that can be used towards building relationships with anyone. It helped me think more deeply. – F

Great vignettes! They were a good eye opener and also good info for everyday life and to practice as HCI. I already considered myself very open to understanding the LGBTQIA community. But for sure I didn’t know many things I learned today. Very important info to keep on mind when interacting with people from this community and other ones, too. – F

Thanks for this presentation. It was very helpful, informative, and enjoyable. We can’t label anyone. We have to go with how they identify themselves. The talk is going to make a big difference with how to open the door to others and make them feel accepted. – F

Good material to learn from. I learned pansexual and other LGBTQIA vocabulary. Learned how to approach and deal with LGBTQIA community. – M

Very informative. I learned acceptance for everyone. I have more knowledge. – M

Everything was explained clearly and I learned a lot about how difficult trans people’s lives can be. I will be more open and sensitive when the patient is trans. – F

Very educational. I learned concepts and words I’ve never heard before or that I have known, but I couldn’t understand their full concept. I learned the difference among sexual orientation and gender identity, and gender nonconformity vs gender dysphoria. This talk will help me to communicate much better with the LGBTQIA community. – F

Before this class, vague knowledge about LGBTQ. After class, I have a clearer picture. I leaned the definitions and differences of LGBTQ; and how to handle and treat the community of LGBTQ in a comfortable and reasonable way. Don’t make any assumptions for any patients you meet. Also, ask and clarify before any actions and decisions. – F

Discussions are thought provoking. I learned the term genderqueer, putting up a sign, and wearing a LGBTQ affirmative pin. – F

CCSF 3-17-18

LGBT Medical Case Scenarios: An Experiential Learning Perspective

The presentation consisted of reviewing LGBT medical case scenarios through the lens of medical interpreter students. The class divided into small breakout groups, which allowed an experiential learning perspective. After discussing a particular case as a smaller group, the group would present the case to the whole audience with Dr. Holt as the facilitator.

The audience consisted of medical interpretor students. Afterwards we had a book signing for both of the books PRIDE, which were donated to the students using prize money received from Dr. Holt for being an invited  audience member for the 60th birthday show taping of the Ellen DeGeneres Show.

Audience feedback/impact of this presentation:

Extremely well put together scenarios relevant to real life situations that occur. I learned don’t assume, use the same terminology used by the person, and show sensitivity to all genders. – M

This class with Dr. Holt is really helpful and useful to understand what is going on in the LGBTQ community. I’m so glad to learn how to interact with LGBTQ people, how I can be closer to them, and how I can help them. – F

Good open-minded discussion for me. I would never know how to deal with this issue without this class. I learned how to ask questions appropriately that related to sexual orientation. – F

I learned the differences between sex and gender, use their terms in clinical settings, and use open-ended language. Respect their gender choice and never assume. – F

I learned how to properly address trans people. Suicide attempt rate is scary. I’ve always considered myself open-minded, but I learned more. – M

Very informative. Learned the best approach to refer to someone from the LGBTQ community. – M

Vert informative. Some scenarios complex and challenging to unpack in a short session. However; provided a crash-course on important issues. – F

Discussing all different case studies lend me to learn more specific ideas and notions about LGBTQ. I learned how to react or respond and be “opened up” in coming out situations. – F

Good info. Very educational. Be sensitive to patient needs. – F

Very informative. I learned very much. This topic is very complex. I learned that I know nothing or very little about gender. – M

Love the case studies as a learning modality. Also case studies are relevant to interpreters. Thank you for making your time available to us. Please continue what you do. I learned to be inclusive, maintain a safer zone, and create a safe personal space. – M

I’m so happy to have had the experience to learn more about the LGBTQ community. Thank you so much! Don’t identify someone’s sexual orientation by their physical appearance. Learned to open the door to help others in need and make them feel welcome. – F

I learned a lot from this lecture. Learned how to communicate with trans. I learned how to assist trans in medical setting. – M

They were eye-opening and educational cases. I feel empowered to work with LGBTQIA community in a helpful and understanding way in the future. Never ever assume! I will consciously and actively do my best to respect people that I  encounter. I will apologize if I make any mistakes and be affirmative, supportive and thankful when someone discloses their stories. – F

I learned to treat others with respect. This section is not just for LGBT patients, but applies to all other patients who are struggling with something difficult to deal with. – F

It is a good lecture. I learned how to address people who are trans. I am OK with someone who is trans and will treat them equally. – F

 

CCSF 10-21-2017

LGBT Medical Case Scenarios: An Experiential Learning Perspective

The presentation consisted of reviewing LGBT medical case scenarios through the lens of medical interpreter students. The class divided into small breakout groups, which allowed an experiential learning perspective. After discussing a particular case as a smaller group, the group would present the case to the whole audience with Dr. Holt as the facilitator.

The audience consisted of medical interpretor students. Afterwards we had a book signing for both of the books PRIDE.

Audience feedback/impact of this presentation:

Fantastic presentation. Brought so much knowledge. Many thanks. I learned sex vs gender, pronouns, etc. Had a great impact. It has given me tools that I can use personally. -M

Educational. Useful. I learned term definitions and ideas on affirmations to help a patient feel more comfortable and safe. Presentation had big impact. Will use what I learned today to inform others (i.e. spouse). -F

Incredibly engaging and important workshop on how to be an ally to the LGBTQ community. I learned definition of “gender queer”, making clinical settings more welcoming to the trans community and that gay orientation is formed by genes, hormones, male birth order, and epigenetics (AKA it is multifactorial). I feel much more empowered to have these important types of conversations with others. I hope to be able to educate others on LGBTQ issues. -M

This is really interesting and amazing. I am so surprised that I now know the facts of LGBT. It is really helpful and I would like to know more about this absolutely. LGBT topics are a totally new field for me. It is amazing that I learned the basic concept and how to open the door for these people, which is really helpful. Be supportive with no assumption and judgment and ask open-ended questions and no pushing. This activity is really helpful. I learned a lot from my classmates. Discussion solved my confusion, too. -F

Love the talk. Learned a lot. Learned defining terms, the spectrum of the word “queer”, to ask open ended language, and the importance of affirmations. Learned to be a more sensitive ally. -F

Great lecture related to a new field for us. I learned gender identity, sexual orientation and other terms on trans. And the ways how to deal with these challenges in a clinic as an interpreter. Also how to arrange a comfortable place at a clinic for a trans patient. Treat trans patients with care.-F

Great training. Great way of learning! I learned the differences between gender, sex and sexual orientation. Good ways to open the door to a friend or relative who may be confused about his/her sexual orientation or identity. The term “queer” impacted me in how many teenagers identify themselves or present themselves as “queer”. -F

Great learning scenarios. I learned not to make assumptions, to treat people with respect in general regardless of sexual orientation. I will show more compassion, sensitivity, and understanding. -F

Very interesting and helpful to know in our interpreting field. This will impact the way I phrase questions towards the LGBTQ community and how I can correct myself if I made a mistake. -M

Very good class. It helps me understand more about the LGBTQ community. I will be more careful and sensitive when interacting with the LGBTQ community. -F

I would like this presentation be accessible to Latino/Asian/African American communities outside the healthcare setting in order to build a more tolerant and educated society. I learned how to use proper vocabulary, specifically the words queer, gender dysphoria, and gender nonconformity. Sex is the body and gender is the mind. This presentation will allow me to make people feel welcome and accepted. Education/knowledge will allow me to help them appropriately and make them feel safe. -F

I learned the difference between sex and gender, sexual orientation and gender identity, and gender nonconformity vs. dysphoria. This presentation made me think of one of my friends who turned gay after he broke up with his girlfriend. At that time I thought that he was still in the mental trauma from separation from his girlfriend. Now I realize that maybe in his heart, he already considered himself gay, but had just not realized it yet. -F

I learned sex is the body and gender is the mind. I am open to help others now and I will apologize if I offended somebody calling them something they don’t want to be called. -F

Always respect their feelings. Whole society should have more education about this. I learned sex is the body and gender is the mind. If you don’t let then come out, this could make them distressed. Be tolerant. Be supportive. I didn’t understand people could be so distressed. I realize it from today’s class. Should be supportive! -F

Great. Very outspoken to the general public. I learned the difference between sex, gender, sexual orientation, and other terms. Doctor himself is a “surgeon of LGBTQ related terms”. He helped me dissect and clarify my confusions in these terms I am usually not exposed to. -M

WSC Student Safe Space 10-05-2017

Creating Safe Spaces for the LGBTQ College Community: An Experiential Learning Perspective for Students.

This presentation was part of a diversity lecture series sponsored by PRIDE, WSC Counseling Center, President’s Council for Diversity, and the Multicultural Center.

The presentation consisted of reviewing LGBT student case scenarios through small breakout groups, which allowed an experiential learning perspective. After discussing a particular case as a smaller group, the group would present the case to the whole audience with Dr. Holt as the facilitator.

The audience consisted of students, resident assistants/housing staff, and the public.

Audience feedback/ impact/ things learned from presentation:

I highly recommend people hear Dr. Holt speak. It made are feel more open minded that I was before. I learned good strategies to make the LGBT community feel more accepted.- 20 y/o F

This talk was very good! The work you are doing is changing lives. I learned how to let my residents know I am a LGBT ally!- 19 y/o M

I took away a lot of good ideas for my RA job and later in life when I am teaching in a school.- 2o y/o F

I will carry the examples and role playing with me and always try to use them in any similar real life situations I encounter. I want to be the best ally I can be. I love getting updated on the current research and stats. As an aspiring psychologist, the mental health stats are super important to me.- 22 y/o F

I learned a lot today and became more aware of LGBTQ. I learned what trans have to deal with who can suffer many mental health issues.- 18 y/o F

I liked the seminar. It will influence me by talking to students/people that are LGBT and listening to them when they are in need. All the information was important, but the most important thing is to be there and if they come out to you to thank them and don’t be negative.- 18 y/o F

My group is covering sexual orientation and I convinced my instructor to check out your talk. Thank you for speaking and informing people. I learned my orientation has one of the highest rates for suicidal thoughts (bi). It makes sense. – 34 y/o F

I feel more comfortable and I feel like I will be able to handle situations much better. I learned to just be supportive and show them that you care and they have an ally and even more important a friend.- 20 y/o M

Good process. I learned research on positive effects of gay parents, utilization of research results needed, and trans 9x times more likely to have suicide attempts compared to general population. – 83 y/o M

It made me realize that other people have the same problems as myself. I learned how to make LGBT people feel safe.- 18 y/o M

It was cool that it was interactive and we could talk with other people about the topic of LGBTQ. I learned to be open to anyone and allow other people someone they can trust to talk to about coming out or to just talk about something that is bothering them about their sexual orientation.- 18 y/o F

It was very helpful. I’ll support anyone that comes out because that is a big step for them. Be open to anyone that wants to talk about it.- 18 y/o F

Very informational. Thank you for doing this. I learned how to handle issues discussed as an RA. – 23 y/o F

My best friends are both bi and sometimes I don’t understand what they’re talking about. I realize it’s just better for me to ask questions. I learned to be accepting and be openly supportive.-18 y/o F

I will start trying to let people know that I’m a safe person. The smallest actions can make the biggest differences.- 20 y/o F

Dr. Holt’s genuine in his presentation. I learned being open and accepting to all sexualities.- 70 y/o F

I am already an ally but this presentation asserted how important LGBTQ+ issues are to fight for and support. I learned having a GSA on campus lowers suicide ideations. Need to support campus GSA.- 21 y/o F

Great talk. Enjoyed your presentation. I have heard different stats on suicide. I learned about trans pronouns.- 19 y/o M

Very good talk. Very educational. I learned how to be there for someone who is coming out.- 18 y/o F

I thought this was a good learning activity. I will be more accepting of this community.- 18 y/o F

Good talk- learned new things. I will be there for people who are just coming out.- 18 y/o F

I will be more open about people in the LGBT group. I will provide support. I learned ways to help friends/peers that are coming out and need support.- 20 y/o F

I have a better understanding of things. I learned when you say something that can be offensive or is offensive, the best thing you can say is ‘sorry’.- 19 y/o F

This talk influenced me to stand up and be there for the LGBTQ community. – 22 y/o M

I found this talk was very interesting. I got a different understanding of the same genders using the same restroom. I’ll be more understanding. I learned that trans, gays, and lesbians are just people and we need to give them a chance.- 18 y/o F

This talk makes me even more aware of my surroundings. I learned to apologize if I call someone the wrong pronoun.- 20 y/o F

I thought the overall process was very unique. I really learned a lot about the LGBTQ community and how to be an ally for others. I learned how to respond to someone coming out to you and how to be ally.- 21 y/o F

I learned how to make sure people know I’m a safe source and a reliable person for anybody to approach me.- 20 y/o F

I learned that RA’s have had training – this was a good reinforcement of acceptance and support of LGBT students. Need to train staff at WSC, create safe areas and have bathroom signage.- F

This presentation made me want to be a bigger advocate for the PRIDE community. I learned to be accepting and supportive of others.- 18 y/o F

I learned more about the stress for the LGBTQ community. They need to know they can be safe. I learned how to make the environment more safe.- 22 y/o F

This talk made me feel very comfortable. I learned how to confront situations.- 21 y/o F

I enjoyed the discussion style. I learned how others feel.- 19 y/o F

I learned to be accepting and open to other people’s decisions.- 18 y/o F

This helped me learn about some of the struggles that trans and others go through. I got to see a situation through different eyes. I learned how to promote safe places and about pronouns.- 19 y/o M

This educated me on topics I still don’t know a lot about. I learned to never force a coming out conversation.- 19 y/o F

I can’t agree with the scenarios because I don’t believe in this. I learned nothing.- 18 y/o F

WSC Student Bio 10-04-2017

Gay Sexuality: Biology as a Destiny

The audience consisted of students, faculty, and community members.

The Biology as a Destiny presentation helped audience members compare and contrast the definitions of sexual orientation and sexual behavior; describe the spectrum of sexuality in the general population; identify that sexual orientation is not a choice; describe how genetics plays a role in male homosexuality; list the current biological theories on causation of male homosexuality; and identify neuroanatomical differences between homosexual and heterosexual men.

Audience feedback/impact of presentation:

This was a great presentation. I learned a lot how sexual orientation comes from a biological standpoint. People don’t choose their sexual orientation. – 18 y/o F

As someone who is pursuing a doctoral degree in counseling psychology – wanting to focus my research on relationships, sexuality, the LGBTQ+ community and gender – Ron Holt’s talks are always beneficial to me. I am forever impressed by him. I loved learning about all the various research studies. I am constantly searching for more research to immerse myself in. – 22 y/o F

Love all the new areas of comparison that epigenetics opens up for study! My gender nonconforming 2 and 3 year olds will know their gender identity.Their sexual orientation is yet to be determined! – 37 y/o F

Loved this! I will think about nature vs nurture a little deeper, but I’ve always leaned towards nature. I didn’t know a lot about twin studies. Very cool. I learned proper terminology and I really appreciate that. – 18 y/o F

Very interesting topic and I am definitely influenced by the research provided. It will influence me to be more educated about homosexuality and bisexuality.- 18 y/o M

I am so glad someone has brought a spotlight on how it is NOT a choice! Thank you so much for supporting LGBTQs! – 18 y/o F

It was very eye opening and nice to learn more about a hot topic. I learned the older brother theory.- 19 y/o F

I liked this talk. This is a topic that I think is interesting and more people need to know about this. Thank you for coming in to speak with us today. – 18 y/o F

Distinction between orientation vs. behavior is something the public needs to be aware of. Appreciated the reinforcement in presentation that orientation is NOT a choice. Twin studies lean towards nature. Orientation multifactorial. – 21 y/o M

Learned sexual orientation can be different than sexual behavior. Also having multiple boys will increase the chance of being gay. – 19 y/o F

This was a very influential talk and I learned a lot of new ideas to why someone is homosexual or bisexual. Epigenetics was also a very new talk for me. Thank you for coming today! – 18 y/o F

Just realizing there are a lot more factors determining sexuality. It isn’t a choice. It also isn’t based on how they were raised. – 18 y/o M

Updated my knowledge. Learned variety of sexualities. – F

I know so much more now about the factors/causes that go into being homosexual. Sexual orientation can never be changed. – 18 y/o M

Triggered some interest in doing research about the idea of gay being genetic — many questions. I learned what the mother’s body does after having multiple boys. I didn’t know there could be a difference between sexual orientation vs. behavior. – 19 y/o F

Sexual orientation is not a choice. Behavior is what you can choose. You cannot help what you feel. – 21 y/o F

It was a really good and informative talk, which I’m pretty sure will influence many people to have an open mind and more understanding of this concept. Science evolves and there is always new things to learn and concepts to change. – 20 y/o F

I knew it was biological, but now I want to look into the theories behind the biological component of sexuality. I learned sexuality can be determined very early in development. – 20 y/o F

The talk helped me see both sides of the argument. I learned the cases of both nature and nurture. – 21 y/o M

It’s not a choice. Asking someone to change their thoughts will only change their behavior and not their orientation. Kids can come out at a very young age as trans. Kids can come out with their sexual orientation when they reach puberty at 11-13 y/o. – 19 y/o F

We still don’t know why we are who we are. Orientation and identity comes from within not environment. – 58 y/o F

Being gay isn’t a choice as you’re born that way. Genes play a role in whether or not you’re homosexual. No one should tell you whether or not you can be homosexual. Not acting on your sexual orientation can cause great distress on you and your life. Don’t change your behavior because of other people. – 19 y/o F

This talk will help me not judge these people as much even though I tried not to do so before. I learned the difference between sexual orientation and sexual behavior. – 18 y/o F

You cannot change what is natural. – 18 y/o F

Assist to promote SO through language and understanding. Epigenome – very interesting. Enjoyed the discourse at the end. We need this on our campus more. – 37 y/o F

I’ve learned more about the different sexualities and what attracts them. Nobody chooses their sexual orientation. – 19 y/o M

I now know that pansexuality is. This does not personally effect my life much, but now I know. Sexuality is not a choice. – 18 y/o F

Very good as always. Thanks for all your love to WSC. – M

Good information and nothing is wrong with question #3. If a child wants to be female and if they prefer to be addressed as female, then that’s fine. I learned about sexual orientation vs behavior. – 22 y/o F

It really helped me understand the differences in the different sexual orientations and behaviors. I learned what trans means. – 18 y/o F

It made me disagree more. Children need to be raised right.- 18 y/o

I personally do not believe in a gay gene or inheriting gayness. I believe it comes from thoughts because of your surroundings.- 19 y/o M

I do not agree with your beliefs. I learned nothing. – 19 y/o M

I was forced to be here. Gay gene doesn’t exist. If it did then it would have died out or be very limited. There are only 2 genders – male or female. – 18 y/o M

This talk showed that there is no real science behind the gender theory….After this talk, seeing differences from the normality or majority in sexuality seems more like a disorder. As with all disorders, we should be accepting of the person for all people have dignity. – 19 y/o M

Dr. Holt’s comments: The information presented in this talk points to a multifactorial causation of male homosexuality: A combination of genes, hormones, male birth order and epigenetics. We all fall on a gender spectrum with most of us identifying as either male or female. Anatomy does not define our gender identity.

WSC Faculty

Creating Safe Spaces for the LGBTQ College Community: An Experiential Learning Perspective for WSC Faculty and Staff.

This presentation was part of a diversity lecture series sponsored by PRIDE and the Assistant Dean and VP of Student Services.

The presentation consisted of reviewing LGBT student case scenarios through small breakout groups, which allowed an experiential learning perspective. After discussing a particular case as a smaller group, the group would present the case to the whole audience with Dr. Holt as the facilitator.

The audience consisted of faculty and staff of the College.

Audience feedback/ impact/ things learned from presentation:

Excellent discussion and openness. Ask for the preferences on pronouns. I will be more obviously open.

Very helpful- great information and discussion. It is imperative to have these discussions and places to ask questions. I learned it is ok to ask about preferred pronouns, ideas about safe spaces, and clarification of terms.-50+ F

Awesome! I’m more aware. We have a long way to go at WSC.- 41 y/o F

Very good. I will continue to be an advocate. Trans people need extra support.- 35 y/o M

Wonderful presentation!! I learned how to be a better advocate for LGBTQ students on campus and find small ways to show empathy and advocacy!- 29 y/o F

Great! Excellent learning opportunity. Thank you for the insights! I learned the risk is so much higher for LGBT people in so many areas. This is sad because it’s not something that should be true.- 62 y/o M

Good examples. Helped to apply the information to a specific situation. WSC needs to communicate the availability of resources and services. I am better able to ‘open the door’ for others. – 58 y/o M

Great and insightful. Learned strategies for creating supportive environment.Will be more observant of forms, pronouns, and visuals.- 55 y/o F

Learned appreciation and understanding of diverse backgrounds and related issues.- 63 y/o F

Have better awareness and refresh on terms. Will look at it from a different point of view.- 60+ y/o F

I didn’t know all of the definitions. Will be open to all students in our area and around campus.

This presentation opens my eyes and helps me understand why the world needs to be more accepting to others.- 41 y/o M

Will keep me vigilant for more ways to create a comfortable environment on campus for LGBTQ+ students. I learned that every voice matters.- F

Great. Brought up topic we don’t think about. I learned ways to make LGBT students safe.- 24 y/o M

Learned helpful ideas to make all individuals more comfortable. Also explaining labels and open conversation.- 58 y/o F

Thank you! Learned the percentage of homeless LGBT youth. Great conversations and perspectives.- 29 y/o F

I learned students need to feel comfortable and to use correct pronouns. I will help work with trans students on campus.- 35 y/o F

Essential to keep trying – even when you make mistakes – apologize and try again. I have a little more insight into a couple of students I know who are transitioning.

NECC 10-03-2017

LGBT Student Case Scenarios: An Experiential Learning Perspective

 

 

The presentation consisted of reviewing LGBT student case scenarios through small breakout groups, which allowed an experiential learning perspective. After discussing a particular case as a smaller group, the group would present the case to the whole audience with Dr Holt as the facilitator.

The audience consisted of students, faculty, and community members.

Audience feedback/impact of this presentation:

I have learned not to judge people by their looks. This presentation impacted me with my job, in the future and when I interact with LGBTQ I know how to handle a situation better.-18 y/o M

When you engage in the vignettes it helps process and remember. I learned the rate of suicide attempts for trans students. We need to provide more support for trans students. I will work to ensure campus processes are more open.-38 y/o F

Scenarios made me open my eyes and see how these people are affected. I will make sure I make my classmates comfortable with me and the people around me.- 19 y/o M

Very well done. Learned more about LGBT. Sex = Body. Gender = Mind.- 21 y/o M

Informative presentation. I learned a better understanding of trans, terms, etc. It was good to break into groups. It allowed for more dialogue between those who attended.- F

It was a good presentation. Taught me a lot about the community that I didn’t know about.- 19 y/o M

I don’t like vignettes – but it was an excellent way to get discussion going and I was happy you used that format. I don’t quite understand how to tell if people are trans, but I will be more aware of their struggle and need for acceptance. The presentation had a great impact. We have gay members in our family and my role has gone from accepting to encourage other parents (who are my cousins) to accept their kids- F

Vignettes were great examples for us to learn from. There’s so much more to this than I thought. This will help me become more comfortable and empathetic to others. – 60 y/o F

I learned deeper thoughts on what trans students struggle with and how we can make things easier. I will continue to be more aware about pronoun usage. Ze and zir were new to me.- F

Great presentation. I learned about gender identity. I liked the information provided today.- 43 y/o M

Friendly environment and interesting information. I learned terminology. More awareness and more comfortable. Thank you!- F

I learned the difference between trans and being bi or gay. Just treat people like they are no different than others.- 20 y/o F

I learned stats on suicides. Sex is the body and gender is the mind. You reinforce why I wear my rainbow pin everyday. The younger generation thanks me and my generation asks good questions.- 68 y/o F

Everyone is created equal.- 18 y/o M

Good learning environment given by speaker. I learned what gender dysphoria was. I didn’t know it was a thing before today. I had some things confused before, but now mostly all cleared up.- 18 y/o F

CCSF 4-8-2017

 

LGBT Medical Case Scenarios: An Experiential Learning Perspective

 

The presentation consisted of reviewing LGBT medical case scenarios through the lens of medical interpreter students. The class divided into small breakout groups, which allowed an experiential learning perspective. After discussing a particular case as a smaller group, the group would present the case to the whole audience with Dr. Holt as the facilitator.

The audience consisted of medical interpretor students. Afterwards we had a book signing for both of the books PRIDE.

Audience feedback/impact of this presentation:

Good speaker! I learned the differences between sex, gender, sexual orientation, gender identity, gender non conformity, and gender dysphoria. I know more how to respond or answer to some matters regarding LGBTQ issues- 39 y/o F

Presentation was really good. I really enjoyed your presentation. Honestly, I wasn’t interested in this topic before your book and presentation. I read your book just because my teacher requested us to do that. However, I think differently about LGBTQ afterwards. I now can sympathize and understand how unlucky they are. I can define clearly now sex, gender, and sexual orientation.- 38 y/o F

Thank you so much, Dr Holt. I felt so honored that you came to speak to our class. I enjoyed your openness and teaching style. I learned 1. I don’t have to put a label on someone; 2. Sex is the body but gender is the mind; and 3. As a healthcare professional, I need to be aware that the LGBTQ community is at higher risk for depression, anxiety, substance abuse, low self esteem, and suicidal thoughts.- 61 y/o F

It’s a very impressive and informative lecture. I learned different terms to describe pt’s sexuality and gender. I have a better understanding about LGBT.- 37 y/o F

The vignettes were all very thought out and complex situations that many might misinterpret. I thought it was really neat how Dr. Holt broke everything down for us and was open to any questions. I definitely learned a lot of new vocabulary words, medical terms, and about the use of pronouns. I learned about the dangers of ignorance and homophobia. Also how simple it can be to simply ask the person general questions to make them feel so much better. The presentation will impact the way I talk to people and not base assumptions on people’s physical characteristics or behaviors. I also really appreciated learning how to reach out to someone and simply let them know that you are there for them for whatever reason and that you still love them.- 24 y/o F

Great book and presentation. Really sensitive oriented. I will be more respectful.- F

Very great way to help build awareness about LGBTQ community! I learned that LGBTQ people are all different. After today’s activities, I realized I have to be extra careful when speaking with anyone I encounter.- 27 y/o F

While listening to Ron’s lecture, it reminded me of many old friends who had identity issues. They were confused who they were and I didn’t know how to assist them and I regretted it so much. I wish I would have known Ron and asked him to help my friends. I learned to always have a solution to solve a problem, be open minded, and ask open ended questions. I feel Ron’s book will be one of the best resources to heal LGBTQ people.- 52 y/o F

Actually this was the first time I was in such an open discussion about LGBTQ. I’m so glad that I had such an opportunity to learn so much about LGBTQ. I believe there are many people in society who never have any opportunity to know more about LGBTQ. I am a registered nurse and grew up in chinese culture society. I never got any chance to learn about LGBTQ before.- F

It’s a wonderful speech and good community discussion. I learned how to respect people with different gender. There are a lot of things for us to improve on and be aware of.- 43 y/o F

Very good as I learned a lot through discussion. I learned many new words (closet, down low, etc) and also learned the definitions of sex, gender, etc. It clears my mind on how to differentiate between words.- 40 y/o F

KCU 10-3-2016

Obstacles in Obtaining Culturally Competent LGBT Healthcare: A Panel’s Perspective

 

The panel presentation was part of a diversity lecture series sponsored by the Advocates for Diversity in Medicine (ADM) student club. A panel representative of the LGBTQ community discussed their healthcare experiences and obstacles to receiving culturally competent care. Dr. Holt served as the panel’s moderator and assisted with audience questions.

The audience consisted of first and second year medical students, faculty, staff, and bioscience students.

Audience feedback/ impact/ things learned from presentation:

Very helpful!!! As someone who grew up in a traditional Christian household, this helped me understand the community that I have been ignorant about, but want to serve. I have learned a significant amount about how the LGBT community thinks. Not only about medicine, but how they feel about themselves. This had helped me learn how to approach these patients appropriately.- 23 y/o M

Really informative and eye-opening. Overall, a really valuable use of one hour and I wish it was in the regular curriculum. I will be more careful and conscious of how I approach interactions with patients and other professionals.- 23 y/o F

Humbling; informative; an absolute privilege to listen to the panel. Not conforming to heteronormative cultural standards in NOT a moral failure. I will try to be conscious of the terrible neglect the LGBTQ community have faced in a medical office.- 25 y/o M

I am a politically and religiously conservative doctor-to-be, but I want to better understand every patient and person that I may encounter in practice and in life. I plan to try to be sensitive, patient, and open minded in my practice with every patient that walks into my office.- 23 y/o F

I was looking forward to this to see this unique perspective. I was shocked with the statistics. I can’t believe physicians would neglect LGBTQ care for personal beliefs. Very educational. I enjoyed and would like to see more events like this.- 27 y/o M

I learned to add gender identity and sexual orientation questions to check-in form; educate LGBT patients on how to navigate insurance coverage; and age at which children can identify as LGBT. I will be much more cognizant of LGBT concerns and issues and more confident in my ability to work with LGBT patients.- 26 y/o M

A very informative session. Had a little bit of an idea of the discrimination against LGBT community, but had no idea how much there was. I learned very good tips about how physicians can approach these patients.- 23 y/o F

I learned how to ask open-ended questions when treating the LGBT population. I have more awareness and respect now.- F

Great panel. This is the third one I’ve been to. I learned to be aware of terminology/pronouns, make sure to leave judgment behind and be open to learning about different lifestyles.- 28 y/o F

Amazing panel. I will make an effort to be a better advocate/ally of the LGBTQ community – especially in healthcare settings.- 24 y/o M

Very informative and opened my eyes. I learned how to approach treating LGBT patients. Be open minded and non judgmental.- 26 y/o M

Great presentation! Very powerful testimony and I am extremely appreciative of the insight into the LGBTQ community. I learned to be empathetic and inclusive to all patients. Do not assume and treat everyone with respect.- 22 y/o M

So thankful these people were willing to be vulnerable to share their stories. I learned the stats of the gross undercare of the LGBTQ community. I will advocate for the healthcare of everyone within my own office and within my profession.- 29 y/o F

Different people with the same issues may identify with them differently. I learned to never get complacent with care. This taught me to be more observant and attentive to the emotional and mental distress of others. Something as simple as a pronoun can make all the difference in a patients care.- 28 y/o F

Today had a big impact on me because every speaker was very sincere and truly wanted to help us learn and understand how to have a better impact on their health. Thank you for being willing to tell us your stories.- 24 y/o F

Very diverse and knowledgeable panel. Thank you for all of your info. I now understand the disconnect trans people have with their bodies. This isn’t something I have thought a lot about. I will be way more careful with my use of pronouns in a clinical setting or in my personal life.- 30 y/o F

Great panel and info – especially for people like me from small towns with very limited LGBT interaction. I will be much more aware of tone/body language in dealing with LGBT patients.- 25 y/o F

I will really be careful with the pronouns I use and make sure I stay educated every year.- 24 y/o F

I’m now even more encouraged to be an ally for the LGBT community in every day life and in the practice of medicine.- 23 y/o F

Thank you! This panel brought up huge discrepancies that exist in the medical field that I had not previously thought of. I appreciated the panelists’ honesty and knowledge. I will think about tone/language with patients more.- 24 y/o F

I thought this panel was very informative for my future as a doctor. I learned to always be open and never assume. I will definitely work to be more inclusive and understanding.- 25 y/o F

Very appreciative of everyone’s openness and being willing to share experiences. I will try to be aware of my biases and attempt to phrase things in a way that can be more inclusive.- 28 y/o M

Very helpful. All speakers were very knowledgable and gave good insight into a topic that requires very close care. I learned to be very cautious about tone and the words you say. It means a lot to LGBT patients. I’m much more cautious and aware of problems in LGBT community in regards to their health care needs.- 25 y/o M

Very informative. I learned how to ask and obtain proper info from the patient without making them feel uncomfortable. I will spread the word and support with the medical community on treating LGBT community with respect and proper care.- 23 y/o F

Physicians are a part of the problem when we should be a part of the solution. I will make sure I hold not only myself, but my colleagues as well, responsible for the little things to make all patients feel comfortable.- 24 y/o F

I learned gender identity and orientation are innate. Listen to the patient and make their concerns the top priority. Your patients need your help, and it is imperative that you show them that is the most important thing to you.-22 y/o F

I really liked the stats about depression and suicide as it makes you think about things you didn’t. Really liked the info about making the office more friendly with reading material and flyers to make them feel comfortable.- 24 y/o M

I learned to keep an open mind when interacting with LGBT individuals. I’ve always been pretty open minded and this just further solidified my notion.- 21 y/o M

Thank you so much for this educational experience. I need to be aware of my tone and choice of words with all patients.- 24 y/o M

Great learning experience. I learned legal obligations when treating LGBT population.- 28 y/o M

I learned language is very important to think about – especially with LGBT patients. This was an extremely helpful panel that motivates me to learn about LGBT health and how I can be a better ally to others.- 24 y/o F

Very informative. The panel style was engaging. I learned to be inclusive, be kind, be informed and seek out education.- 22 y/o F

Wonderful, diverse panel. I learned there is great disparity in treatment of LGBT patients from one clinical setting to the next. I need to leave judgment behind and use judgment in diagnostics only. NOT in judging someone’s social/cultural identity.-23 y/o F

I learned how doctors can take simple actions to be more accommodating and make sure our patients feel comfortable. This panel has opened my mind in how I can display my open-mindedness.- 23 y/o F

Informative panel. Learned a lot and the importance of leaving judgement behind and being open minded. I learned how to behave and interact with future LGBT patients so as to not be patronizing and to always be supportive.- 22 y/o F

I learned how important it is for physicians to be all-inclusive and unbiased towards members of the LGBTQIA community, and acknowledging when to apologize for being incorrect and/or offensive towards patients who don’t fit into the typical gender binary.- 21 y/o gender fluid

As a sister, cousin, and niece to members of the LGBT community, I am very happy to see the progress that has occurred in recent years; however, I think there is still so much that needs done to make LGBT individuals feel truly safe and accepted in their communities. I worry for my family and others being discriminated against when receiving the healthcare all people deserve. I just hope my fellow colleagues can also be accepting as future doctors.- 24 y/o F

This lecture was really enlightening. I learned the importance of language, wording, etc. I think this lecture just further punctuated being aware of what you say and how you act with patients.- 23 y/o F

This panel was incredibly informative. I learned to be sensitive of others (LGBT) with things as simple as tone or word choice. Also, self education is critical. I understand that I have a lot of work to do, myself and my colleagues, to give LGBT patients the care they deserve.- 24 y/o M

Excellent panel! I will definitely have an open mind and enhance my education in treating patients in the LGBTQ community.- 26 y/o M

Loved it! I will be much better equipped in working with LGBT patients.- 23 y/o F

I learned ways in which to make the work place feel like a safe environment. This will definitely help me to feel more confident and relaxed during my interactions with members of the LGBT community.- 23 y/o M